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QC Customer Care and Documentation


BASED: Lomagna (LC) Site

The person will be part of Quality Control Team in API by synthesis site and will report to Quality Qontrol Manager


  • The function will be in charge to identify the correct APIs batches to be sold to client respecting their specifications and preparing the proper technical documentation
  • He/she will manage the communications by e-mail and /or teleconferences: with clients upon technical requests; with external laboratory to obtain additional analyses requested by clients; with Customer
  • department; with regulatory Department for documentation requests.
  • He/she will manage change requests opened by QC laboratory by proper software.
  • He/she will be in charge also of purchasing order opening and analytical documents archiviation.


  • degree in scientific discipline (Chemistry, CTF, Biotechnology, Biology, etc.)
  • Entry level, possibly with some months of analytical experience to fully understand the technical issues
  • At least Upper intermediate English written and spoken
  • The candidates should be flexible to adapt him/herself to many different tasks, able to work organizing his/her schedule and to interact properly with other departements and with people external to organization, to build good relationships and communicate smoothly
  • The candidate should have positive mindset and willingness to optmize the conditions of his/her work together with other people of QC team


Degrees of interest: degree in scientific discipline (Chemistry, CTF, Biotechnology, Biology, etc.)