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Customer Service Representative - Pomezia (RM)

Location: Pomezia (RM)
Work Mode: on site & smart working
Contract: temporary contract (12 months)


  • Be accountable for outbound calls to the assigned customers in order to offer alternative products in substitution;
  • Manage the replacement offer and the order processing, following guidelines and procedures;
  • Track and report all the interactions with the customers recording on the dedicated system all the orders, changes, cancellations, delivery dates, application of products, and pricing;
  • Responsible for summarizing and analyzing data and reporting of results;
  • Collaborate with the sales force communicating with scheduled timing results of all interactions with customers.


  • Proficient computer skills, including Microsoft Office Suite,
  • Fluent English,
  • Excellent written and verbal communication skills,
  • Interpersonal and teamwork skills,
  • Ability to adapt to new systems and procedures,
  • Knowledge of SAP will is a plus.

Degrees: Laurea in qualsiasi facoltà

Degrees of interest: Laurea in qualsiasi facoltà

To apply to this opportunity, just click on APPLY. After clicking, you can add a motivation letter. It's recommended but not compulsory.

Important: if the job description is in english, than also the motivation letter and the cv saved into the platform must be in english.