Customer Service Representative - Pomezia (RM)
Location: Pomezia (RM)
Work Mode: on site & smart working
Contract: temporary contract (12 months)
- Be accountable for outbound calls to the assigned customers in order to offer alternative products in substitution;
- Manage the replacement offer and the order processing, following guidelines and procedures;
- Track and report all the interactions with the customers recording on the dedicated system all the orders, changes, cancellations, delivery dates, application of products, and pricing;
- Responsible for summarizing and analyzing data and reporting of results;
- Collaborate with the sales force communicating with scheduled timing results of all interactions with customers.
- Proficient computer skills, including Microsoft Office Suite,
- Fluent English,
- Excellent written and verbal communication skills,
- Interpersonal and teamwork skills,
- Ability to adapt to new systems and procedures,
- Knowledge of SAP will is a plus.
Degrees: Laurea in qualsiasi facoltà
To apply to this opportunity, just click on APPLY. After clicking, you can add a motivation letter. It's recommended but not compulsory.
Important: if the job description is in english, than also the motivation letter and the cv saved into the platform must be in english.