Vai al contenuto principale

SOFTWARE & CONNECTION INTERN

SCOPO PRIMARIO E OBIETTIVO GENERALE DEL RUOLO:
Support fully customers in all software issues and achieve satisfactory results in promoting services and placing orders by phone for these services

PRINCIPALI INCARICHI:

  • Serving as the first point of contact for customers seeking technical assistance over the phone or email.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions.
  • Facilitating and coordinating Vilink installations and promoting directly from the call centre.
  • Cooperating with training department in order to define a target of new potential customers.
  • Providing support on the field for software and server installation and connection.
  • Contribute to maintain/improve the bioMérieux website


FORMAZIONE, ESPERIENZE E COMPETENZE RICHIESTE PER IL RUOLO:

  1. Formazione-Esperienze:
    - Bachelor Degree in Electronic/Informatics Engineering
    - Master of Science in Biomedical/Informatics Engineering (desired).

  2. Competenze e Qualifiche:
    - Customer Orientation
    - Ability to interact with customers and to promote services/solutions.

 

Degrees of interest: Engineering, Sciences

Add to my event